11/29/2023 0 Comments Caesars sportsbook customer service![]() "Our customers are of the utmost importance to us and we apologize for any inconvenience they've experienced since our launch in the Empire State," a Caesars spokesperson said in a statement to ESPN. The company's customer-service team was unable to handle the volume of complaints and the online-chat option was eventually disabled, resulting in lapses in communication between the sportsbook and bettors looking for answers. ![]() Bettors reported wagers on completed events not being graded and reflected in account balances in a timely manner, in addition to delays in processing withdrawals. 8, suffered multiple outages during its first two weeks operating in the state. ![]() ![]() The Caesars Sportsbook mobile app, which went live in New York on Jan. Caesars Sportsbook came under fire from bettors and a state senator this week over issues the company has been experiencing in New York. ![]()
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